Shipping

*Free shipping to all US states and APO/FPO addresses. Not applicable to Puerto Rico and other US territories at this time.

Note: 

• Your order may ship via a variety of carriers.
• We do not ship to P.O. Box.
• Expedited (2 business days) and Overnight (1 business day) shipping are not available for Hawaii and Alaska addresses.

Processing Time

We process, ship and deliver your packages Monday through Friday; in some cases, you may receive your package on Saturday. Our typical processing time is 1-2 business days, however we do our best to get your order processed on the Same Day if it is placed before 12 pm EST.

Your order may be delayed if your shipping address is different from your billing address. Our Customer Care Team may contact you to verify payment details to ensure the security of your billing information.

International Shipping

Sorry, We do not ship our products overseas at this time.

Damaged Package

We want you to receive Zendori Art products in perfect condition each and every time. All Zendori Art products are carefully inspected and well packed before leaving our warehouse. However, products may sometimes be damaged during transit. In such cases, please contact us immediately. We will be happy to assist you and we'll do our best to resolve this issue.

Lost or Stolen Package

We understand that packages may get lost during transit. All of our packages can be tracked and tracking information is emailed to you once your order ships. If you do not receive your order, please check the tracking information and contact us immediately if you believe your package is lost. We will do our best to investigate the case and get your order replaced. Note however that we are not responsible for lost or stolen packages that were delivered at your doorstep. It is your responsibility to leave instruction for the carrier if you're not able to receive the package.